Effective Date: October 10, 2026
Wilmington Grease Recycling (“Wilmington Grease Recycling,” “WGR,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect personal information when you visit our website, submit a lead form through Facebook or Instagram, or contact us about our used cooking oil collection services.
1. Information We Collect
We may collect the following information when you contact us or submit a form requesting information about our services:
- Name
- Business name and restaurant location
- Email address
- Phone number
- Information about your used cooking oil collection needs
- Any additional information you voluntarily provide when contacting us
We may also collect certain technical information when you visit our website, such as your IP address, browser type, device information, and website usage data, depending on the technologies used on our website.
2. How We Use Your Information
We use the information we collect to:
- Respond to inquiries about used cooking oil collection services.
- Provide service information, quotes, and pickup arrangements.
- Contact you regarding your inquiry and follow up about potential or existing service arrangements.
- Communicate about scheduling, account details, and customer service.
- Operate, maintain, and improve our website and services.
- Protect our business and comply with applicable legal obligations.
We do not use information submitted through a service inquiry to send unrelated promotional communications unless we have an appropriate legal basis or consent, where required.
3. How We Share Information
We may share information with service providers that help us operate our business, such as website hosting providers, email or communication services, customer relationship management tools, and advertising platforms.
For example, if you submit a lead form through Facebook or Instagram, Meta may process your information in accordance with its own privacy policies and terms.
We may also disclose information when required by law, to protect our legal rights, or in connection with a business transaction.
We do not sell personal information in exchange for money. However, certain advertising or analytics activities may constitute “sharing” or targeted advertising under some state privacy laws.
4. Advertising and Analytics
We may use advertising platforms, including Meta (Facebook and Instagram), to promote our services and measure advertising performance.
These platforms may use cookies, pixels, or other technologies to help measure ad performance, understand interactions, and deliver relevant advertising, subject to the settings and technologies we use.
You can manage certain advertising preferences through the relevant platform’s privacy and advertising settings.
5. How Long We Keep Information
We retain personal information for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, resolve disputes, and meet legal obligations. Retention periods vary depending on the type of information and the purpose for which it was collected.
6. How We Protect Information
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Choices
Depending on where you live and applicable law, you may have rights to request access to, correction of, or deletion of certain personal information, or to object to certain uses of that information.
To make a privacy-related request, contact us using the details below. We may need to verify your identity before processing certain requests.
You may also ask us to stop contacting you about a service inquiry or potential business relationship, subject to communications necessary to fulfill existing contractual or legal obligations.
8. Third-Party Websites and Services
Our website or communications may link to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to review their privacy policies.
9. Children’s Privacy
Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 13 through our services.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle personal information, please contact us:
Wilmington Grease Recycling
Website: wilmingtongrease.com
Email: contact@wilmingtongrease.com
Phone: 910-208-0616
Business Address: 101 Export Drive Wilmington, NC